Teams or many I’s working together?

It is very interesting to hear many trainers, managers and team “leaders” quoting the old adage of “there is no I in TEAM”. I personally do not believe in this maxim or philosophy as the teams I have been involved in or observed are in fact a whole bunch of I’s that work as individuals[…]

Professionalism and Standards – How do you stack up?

Professionalism and Standards – How do you stack up? Two very interesting concepts that most people in business believe they deliver but which most customers/clients complain about. So why is there a disconnect between the Provider and the Receiver? Let’s look at the two concepts: Professionalism, in its simplest form, merely means that a person[…]